Not appointed with one of the carriers below
Click the button above to request a contract
Medicare Advantage Tools
To Access, these files Email is – [email protected]
To Access, these files password is: MEDICARE
Click on the file icon to Access Medicare Supplement Underwriting Documents.
DSNP SPOP Check: Dual status (866) 211-0544
Enrollment Verification and RFI: 1 877-677-5609
(Request For Information for enrollments):
WellCare Agent Support: 1 866-822-1339
Ascend Helpdesk 866-338-7772
Agent hotline: 866-439-1189 questions regarding active members:
Click state specific info: https://www.wellcarefirstlook.com/plan-details/
Wellcare State Specific Information
New Jersey
NJ
Fidelis Care
Maine
ME
Ohio
OH
Nebraska
NE
Kansas
KS
Indiana has 2 Companies Wellcare and Wellcare Complete (smaller service area)
NON DSNP State for Wellcare - No Premium OPen Top Plan
IN
Michigan has two markets - Greater Detroit and Western Michigan
MI
Mississippi-
3 Markets - Central- Gulf Cost - N. Mississippi
MS
North Mississippi
Central
Delaware - Chistianna Care Largest Hospital Network - In Network-
Strongest in Central and North of the State
DE
Louisana -
Avoid New Orleans network not as strong
LA
Alexandria/Lafayette
North Carolina
NC
South Carolina- Mutual of Omaha Joint Venture
SC
Texas- Mutual of Omaha Joint Venture
TX
Change of address, OTC Card , member ID card, PCP Change, and eligibility questions
Step 1: Access the Centene Learning Center.
• Returning Users: Enter your Username and Password and select Login.
• First Time Visitors: Select the Create a New Account link under the First Time Visitor? section and complete registration.
Step 2: Complete the following sections within the 2023 training:
1. AHIP Medicare Training
2. Wellcare ACT Journey to a Successful Season
3. Wellcare ACT Know Your Product
4. Wellcare ACT Mastery Exam
Note: Each course must be completed in order. For example, 2023 Wellcare Journey to a Successful Season will unlock after AHIP is completed.
How to Change your Wellcare Hierarchy
Agents have 13 days to complete after enrollment
Contact for Plan Changes:
For plan changes, please call Wellcare’s Call Center at 877-386-4048.
Appointment Verification Lines (AVL):
Telephonic Scope of Appointment (SOA) Document SOA via phone:
• MAPD: 877-780-3920
• PDP: 877-297-3625
• DSNP: 866-211-0544
CCP Enrollment: Fax: 866-473-9124
PDP Enrollment: Fax: 866-388-1521
If the member is hard of hearing or their language spoken is not supported, please call the AVL line and ask for a paper exception. You will then need to fax the paper Scope of Appointment form to 1-866-354-8713.
Producers can now resolve Enrollment Requests for Information (RFI) by calling a centralized line and providing the necessary information to the representative for immediate correction and submission.
RFI Remediation Line: Phone: 877-677-5609
Medicare Advantage Enrollment Links
Specializing in Medicare and Senior Products
Long Term Care, Annuities, & Life Insurance
Dental & Vision Plans
Address
Golden Years Design Benefits Inc.
55 Schanck Road Suite A-14
Freehold, NJ 07728
Specializing in Medicare and Senior Products
Long Term Care, Annuities, & Life Insurance
Dental & Vision Plans
Address
Golden Years Design Benefits Inc.
55 Schanck Road Suite A-14